The GEOH Advantage Partnership
When you choose GEOH Advantage, you're not just getting software — you're getting a dedicated team that's invested in your agency's success every step of the way.
Meet Your Success TeamOnboarding Support
Onboarding with a new company can be tricky—but not with GEOH. That's when you meet Ben, your agency's new best friend. He sets up your agency in GEOH, trains your team, and hands you his direct number so you can call anytime with questions. You smile — software has never been so easy & with GEOH you know you'll never be on your own again.
Agency Success Liaison
It's been about a month since onboarding, and today you have a meeting with Ben, your Success Liaison. Why? Because he genuinely cares about your agency's growth. He walks you through the latest feature release, answers your billing question, and even clarifies that confusing state bulletin. After the meeting, he sends you free agency growth guides and a marketing webinar to help you attract more clients. You can't help but think how much you've learned and grown with GEOH. And with Ben's support, you've doubled your client base. Imagine if you had settled for just a software company — instead, you chose a true partner.
Ongoing Customer Support
You sit down at your desk in the morning, ready to tackle the day, and the first task on your list is running the employee hours report. It's important to get it right, so you decide to call the support line for guidance. Before you know it, you're on a video call with a friendly support agent who walks you through the process step by step. They patiently explain each detail, ensuring you feel confident and in control. By the end of the call, not only is your report perfectly run, but you've also learned a thing or two to make the process smoother next time.
Training & Resources
Hiring new caregivers used to be a headache—training them on EVV felt like an uphill battle. But now, every Monday, your Geoh takes care of EVV training for you! No more stress, no more confusion—just caregivers who clock in and out like pros. Life's never been easier!
6 Days a Week — Based in the US
It's Saturday, and your new caregiver is struggling to clock in. But with GEOH by your side, there's no need to stress! You hand her the customer support number—yes, they're open on Saturdays. Better yet, they answer on the first ring and guide your caregiver step by step over the phone. That's the GEOH difference.
Agency Growth Help
Growing your agency takes more than great software — it takes strategy and the right support. From free growth guides and marketing webinars to personalized advice from your Success Liaison, we're here to help you attract more clients and scale with confidence.
Meet the GEOH Customer Success Team
Ben
Agency Success Liaison
Lauren
Agency Success Liaison
Ready to give your agency the advantage?
See how GEOH Advantage helps skilled care agencies scale, stay compliant, and get their time back.
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