Today we are going to work on how to reduce manual check-ins for your agency!
Reducing manual check-ins is crucial for any agency that operates in the healthcare industry. When caregivers manually check-in, it can lead to inaccuracies that could cause your agency to be audited. This could even result in citations and recoupments, which is a nightmare for any organization that wants to operate smoothly. Today, we will explore ways to reduce manual check-ins in your agency to save you time, money, and potential legal issues.
1. The first step towards reducing manual check-ins is to have your caregivers check-in themselves.
One effective way of achieving this is by using the reminder feature in GEOH. GEOH is an electronic visit verification (EVV) system that can send reminders to caregivers before their shift to check-in. This will not only reduce the need for manual check-ins but also ensure that your caregivers are punctual and ready to work.
2. Reduce manual check-ins by educating your caregivers on how to check in themselves.
You can achieve this by calling them before their shift and walking them through the process. During the call, remind them that it is a state law to follow the EVV protocols and that failing to do so can lead to severe legal consequences. This will not only help you to reduce manual check-ins but also emphasize the importance of following protocols in your agency.
3. Make a schedule with your caregivers not for them
Ask your caregivers what days and how many hours they would like to work, then make a schedule two weeks in advance that honors those dates. This will help with overall retention but also will help with caregivers showing up on time to their shift therefore decreasing manual check-ins.