Ohio EVV Claims Matching Phase 7 is the last phase in the state’s EVV claims enforcement rollout, and once it begins, providers who aren’t prepared may see claim denials, payment delays, and added administrative work.
Below is a clear breakdown of what Phase 7 means, what it affects, and what you need to do to stay compliant.
What Is Ohio EVV Claims Matching?
Ohio EVV Claims Matching is the process Ohio Medicaid uses to confirm that a billed claim matches a verified EVV visit record.
In other words: If your EVV visit data does not match your submitted claim, Ohio Medicaid will deny the claim.
EVV (Electronic Visit Verification) is required under the 21st Century Cures Act and verifies key details of an in-home visit such as:
- Who provided the service
- Who received the service
- Date of service
- Location of service
- Start and end time
- Type of service performed
Ohio Medicaid has been rolling out EVV claims matching in multiple phases to allow providers time to adjust.
What Is Ohio EVV Claims Matching Phase 7?
Phase 7 is the final phase of Ohio EVV claims matching enforcement.
It begins: March 1, 2026
This is the point when Ohio Medicaid expands claims matching to include MyCare Ohio claims.
That means:
EVV data must match your claim
If it doesn’t, your claim may deny
Phase 7 is especially important for providers serving dual-eligible members (Medicaid + Medicare) enrolled in MyCare Ohio.
Why Phase 7 Matters for Home Care and Home Health Providers
Phase 7 is a major milestone because it expands EVV claims enforcement into the managed care environment of MyCare Ohio.
If your agency provides services under MyCare Ohio plans, this phase directly impacts your billing.
Services Impacted by Phase 7
Services billed to MyCare Ohio:
- Home health private duty nursing
- Nurse assessment and consult
- Waiver services
What Changes When Ohio EVV Claims Matching Phase 7 Begins?
Once Phase 7 goes live, providers must ensure that every claim has a matching EVV visit record.
A Claim Can Deny If:
- The EVV visit is missing
- The visit is incomplete or unverified
- The billed units don’t match the visit duration
- The service code/modifier doesn’t match
- The client or caregiver information is incorrect
- The payer information is wrong (especially after MyCare plan changes)
This makes EVV compliance a billing requirement, not just a documentation requirement.
What Providers Need to Do Now to Prepare
If you want to avoid disruptions once Ohio EVV claims matching Phase 7 begins, preparation is key.
1. Confirm Your EVV Workflow Is Solid & That You Have an EVV Software
Make sure your field staff are consistently:
- clocking in and out correctly
- resolving missed visits
- correcting location/time exceptions
- completing visit verification steps
EVV data needs to be clean and complete before billing happens.
GEOH offers a great EVV software. You can book a demo here!
2. Build an EVV Check Into Your Billing Process
Before submitting claims, billing teams should verify that:
- The EVV visit exists
- The EVV visit is verified
- The EVV units match what will be billed
If your team waits until denials occur, your revenue cycle will slow down fast.
Note: Many large vendors (NOT GEOH) are currently having trouble transmitting in Ohio, even though they claim to be ODM-certified! If you are struggling with visits not transmitting, our software is working in Ohio—we would love to help you get out of a bad EVV contract. Book a demo here!
3. Review Your EVV Vendor or System Connection
If you use an alternate EVV solution, confirm that it is:
- correctly transmitting visit data to Ohio’s EVV aggregator
- sending required fields (including modifiers, service type, and visit time)
Missing data fields can cause mismatches even if visits were completed.
4. Double-Check MyCare Ohio Member Payer Assignments
Because MyCare Ohio plans changed in January 2026, providers should verify that:
- Clients are assigned to the correct payer in the EVV system
- Authorizations align with the correct plan
- Claims are billed under the correct MyCare organization
Incorrect payer setup can prevent matching even when the visit is valid.
Common Ohio EVV Claims Matching Mistakes to Avoid
Here are the most common issues that lead to EVV claims matching denials:
- Billing more hours than documented in EVV
- Visits left “open” or not verified
- Wrong service code or modifier
- Caregiver ID doesn’t match claim billing info
- Client Medicaid ID mismatch
- Incorrect payer selection for MyCare members
If your agency struggles with these issues now, Phase 7 will likely make them worse!
What Happens If You Don’t Comply?
Ohio EVV claims matching enforcement means agencies can expect:
Claim Denials
Claims submitted without matching EVV data can be denied.
Payment Delays
Denied claims must be corrected and resubmitted, slowing down cash flow.
Increased Administrative Work
Your billing and compliance teams will spend more time tracking down EVV problems.
Compliance Risk
Repeated EVV issues can put providers at higher risk for audit scrutiny.
In short, Phase 7 is not a “wait and see” phase.
Final Reminder: Ohio EVV Claims Matching Phase 7 Starts March 1, 2026
If your agency serves MyCare Ohio members, March 1, 2026, is a major deadline.
After that date, Ohio EVV claims matching becomes part of whether a claim is paid, denied, or delayed.
The best approach is to treat EVV as part of your revenue cycle now—not later.
Need Help Getting Ready? GEOH Can Get You Set Up Quickly
If your agency needs support preparing for Ohio EVV claims matching Phase 7, GEOH can help you get set up quickly and confidently. Whether you need help implementing EVV, improving visit compliance, or making sure your billing workflow is ready for claims matching enforcement, GEOH makes it easier to stay compliant and avoid costly claim denials.
