Floda and Keisha Bailey, All Love Home Care

“Derek got us all set up… you guys took over and made our lives much happier!”

THE CHALLENGE:

Although All Love Home Care owners Floda and Keisha were already using GEOH’s EVV software, they were still managing billing on their own. Things were going well until a large recoupment hit.

They realized they were spending an exhausting amount of time trying to understand the many complicated aspects of coding and billing. Floda and Keisha wanted to ensure they did everything the right way, but it was becoming a headache and making it challenging to enjoy the amazing work they do.

THE SOLUTION:

Having already spoken to us about billing, Floda and Keisha decided it was time to enlist the help of GEOH for their Billing Services. This way, they could be completely hands-off on their billing and not have to deal with the worries of any recoupments (if they happened at all!) ever again. Trusting GEOH with their billing eliminated the stress of Medicaid changes and helped them stay on top of confusing paperwork.

THE RESULTS:

Floda and Keisha have been able to focus on growing their agency with a more than 150% increase in their number of clients. Since GEOH has taken care of their billing, they have not had to deal with any more recoupments or the stress of the government coming back for more money!