At GEOH, we know that great software is only as good as the support behind it. That’s why we are excited to share some incredible news: GEOH has earned the Best Customer Support award for Software Advice from Capterra for the 3rd year in a row! 🎉
This recognition means so much to us because it is based entirely on verified customer reviews. These reviews reflect the real-world experiences of home health care agencies that trust GEOH to simplify operations, ensure compliance, and deliver exceptional care.
That’s why, If you’re searching for the best customer support in home health care software, your search ends here. GEOH is ready to help your agency succeed.
Why GEOH’s Customer Support Stands Out
Running a home health care agency is no small task. From managing caregivers to ensuring EVV compliance and accurate billing, every detail matters. That’s why GEOH’s customer support goes beyond answering questions, it solves problems and empowers agencies to thrive.
Here’s what makes GEOH’s support the best in the industry:
- Responsive — We provide quick answers when time is critical.
- Knowledgeable — Our team understands the unique challenges of home health care.
- Collaborative — We partner with agencies to solve challenges and achieve success.
- Extended Support Hours — 7AM-7PM EST. Monday through Friday, and 10AM – 2PM EST. every Saturday.
- Consistent — Customers often speak with the same support representative, building familiarity, trust, and continuity.
Our team doesn’t just guide you through the platform. Instead, we work with you to optimize your operations, improve caregiver satisfaction, and ensure your agency gets paid on time, every time.
GEOH: Simplifying Home Health Care
Ultimately, GEOH is more than just software, it’s a complete solution for home health care agencies. Our platform simplifies every aspect of agency management, from scheduling to billing. Here’s how GEOH’s features helps agencies succeed:
- Electronic Visit Verification (EVV) — GEOH simplifies compliance with automated reminders and customizable reports.
- SMART Scheduling — Our AI-powered scheduling eliminates non-billable visits and maximizes efficiency.
- Caregiver Management — The intuitive mobile app improves caregiver compliance and satisfaction.
- SMART Bill — With error-free claims, GEOH ensures agencies get paid on time, every time.
With GEOH, you can focus on delivering exceptional care while we handle the rest.
What the Best Customer Support Award Means
The Best Customer Support award from Capterra highlights software companies that consistently deliver outstanding service. These reviews showcase real-world experiences with onboarding, responsiveness, problem-solving, and ongoing support.
For GEOH, this award reinforces our belief: great software becomes truly powerful when paired with exceptional support, built around putting customers first.
Built Around Your Agency’s Needs
At GEOH, we understand that every agency is unique. That’s why we design our platform and support to adapt to your needs. Many of our product enhancements begin with conversations between customers and our support team. Feedback, feature requests, and real-world challenges directly shape how GEOH evolves.
By listening closely and acting quickly, we’ve built a platform that helps agencies:
- Simplify EVV compliance with automated reminders and customizable reports.
- Streamline caregiver management with an intuitive mobile app and task automation.
- Optimize scheduling with AI-powered SMART Scheduling to eliminate non-billable visits.
- Ensure accurate billing with SMART Bill, reducing errors and ensuring timely payments.
This user-driven approach ensures that GEOH not only meets the needs of today’s home health care agencies but also anticipates the challenges of tomorrow.
A Heartfelt Thank You
To our customers, thank you for trusting GEOH and sharing your experiences. Your feedback drives us to keep improving and inspires us to do better every day.
To our support team, this award is a testament to your dedication, expertise, and commitment to helping our customers succeed. You are the reason GEOH stands out in the industry.
Experience GEOH’s Best Customer Support
If you’re ready to see why GEOH is recognized for best customer support, we’d love to show you. Request a demo today and discover how GEOH can help your agency thrive!
